iuvo Core Values
People First – At iuvo Technologies our members are the key to our success and our corporate culture that focuses on our people is critically important.
- Our members are empowered with a sense of ownership to do what they feel is right for them, our customers and iuvo. Because members act like owners, they are rewarded for their efforts indirectly and directly via profit sharing.
- Our team consists of rocks stars without the rock start attitude. We expend a collaborative effort to ensure our members are personable, knowledgeable and ethical.
- Collaboration is a key element of our culture and ensuring the synergy of our efforts.
- We genuinely enjoy helping our customers, which is one of the keys to providing exceptional customer service and enjoying our job.
- We are flexible and adaptable when working with customers and technology
Customer Service Obsessed – We at iuvo Technologies are customer service obsessed. Some people call it white glove service or the gold standard however even greater than that is “iuvo customer service”.
- We focus and obsess on proper oral and written communication with our customers and each other.
- We are responsive to our customer’s needs and requests and strive to ensure they feel that their request is being handled with the utmost importance.
- We provide predictable and process oriented service delivery
- We are committed to resolving of issues, finding root cause and doing things right the first time
- We are empathetic to our customer’s problems and provide the same level of service regardless of our customer’s knowledge or position.
Empowering Business – We empower our customer’s business and make their IT a competitive advantage.
- We are the personalized trusted advisor and educator to our customers. We turn chaos to clarity and help them ensure that they are doing what is right for their business.
- We are invested in their business and their success. Our sense of ownership to our customers business is demonstrated by how we treat their business like our own.
- We do not just consult, we are a business partner.
- We recommend and implement the right solutions for our customer. We are not motivated by what is more profitable or trendy, but a practical solution that is right for our customers.
- We are information technology experts who create solutions with security as a top priority and automate wherever possible to create consistently awesome results and allow us to focus on solving our customers most complex problems.
Social and Environmental Responsibility – We are socially and environmentally responsible and strive to make our effect on the world and people around us better than when we arrived.
These values are real for us here at iuvo Technologies. If you want to use a company that you can trust or you want to work a company with this type of integrity, contact iuvo Technologies now. https://www.iuvotech.com/contact-us